Privacy Policy

Last updated: 21 August 2026

Barbers, operated by PROCARE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, runs this store and website, including all related information, content, features, tools, products and services, in order to provide you with a tailored shopping experience (the “Services”). The Barbers store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit and use the Services, make a purchase through them, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services you acknowledge that you have read this Privacy Policy and that you understand how your information is collected, used and disclosed as described here.

Personal information we collect and process

When we use the term “personal information” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information collected anonymously or information that has been anonymised so that you can no longer be identified. Depending on how you use the Services and where you live, we may collect or process the following categories of personal information:

  • Contact details — your name, address, billing address, shipping address, phone number and e-mail address.
  • Financial information — credit card, debit card and financial account numbers, payment card information, financial account details, transaction details, payment methods, payment confirmations and other payment data.
  • Account information — your username, password, security questions, preferences and settings.
  • Transaction information — the items you view, add to your cart, add to your wishlist, purchase, return, exchange or cancel, and your past transactions.
  • Communications with us — information you include in communications with us, for example when sending a customer support enquiry.
  • Device information — information about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information — information about how you interact with the Services, including how and when you use or navigate them.

Sources of personal information

  • Directly from you — including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services — including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From service providers — including where we work with them to operate certain technology and where they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How we use your personal information

  • Providing, tailoring and improving the Services. To perform our contract with you, process payments, fulfil orders, remember your preferences and the products you are interested in, send you notifications relating to your account, process purchases, returns, exchanges and other transactions, create, maintain and manage your account, arrange shipping, enable returns and exchanges, allow you to post reviews and create a personalised shopping experience.
  • Marketing and advertising. To send marketing, advertising and promotional communications by e-mail, text message or postal mail, and to show you online advertising for our products or services, including based on the items you have purchased or added to your cart.
  • Security and fraud prevention. To authenticate your account, provide secure payments and purchases, detect and investigate potentially fraudulent, illegal, unsafe or malicious activity, and to keep our Services secure.
  • Communicating with you. To provide customer support, respond to your questions, deliver effective services and maintain our business relationship with you.
  • Legal reasons. To comply with applicable law, respond to lawful legal process, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes, in line with this Privacy Policy. These circumstances may include:

  • With Shopify and with vendors and other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have a right to opt out of your data being used for personalised advertising.
  • When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect and defend the Services, our rights, your rights or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information provided through the Services is transferred to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, in order to provide services to you. In addition, in order to secure, develop and improve our business we use certain enhanced Shopify features that include data and information obtained from your interactions with our store, other merchants and the Shopify platform. In those circumstances Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights in relation to that processing. To find out more about how Shopify uses personal information and about any rights you may have, visit Shopify's consumer privacy policy at privacy.shopify.com.

Third-party websites and links

The Services may contain links to websites and other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on them.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children below the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on a number of factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes or to enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right of access / right to know. You may have a right to access the personal information we hold about you.
  • Right to delete. You may have a right to request that we delete the personal information we hold about you.
  • Right to correct. You may have a right to request that we correct inaccurate personal information we hold about you.
  • Right to data portability. You may have a right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
  • Managing communication preferences. We may send you promotional e-mails, and you may opt out of receiving these at any time by using the unsubscribe option in our e-mails. If you opt out, we may still send you non-promotional e-mails, such as those about your account or your orders.

If you are a resident of the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided by local law, you also have the following rights:

  • Objection to processing and restriction of processing. You have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
  • Withdrawal of consent. Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

You may exercise any of these rights where indicated in the Services or by contacting us using the details below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we act on your request, as permitted by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority. In Poland this is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warszawa.

International data transfers

We may transfer, store and process your personal information outside your country of residence. Where we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms, such as the European Commission's standard contractual clauses or equivalent agreements issued by the relevant authority in the United Kingdom, unless the data is transferred to a country that has been found to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and take any other steps required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by e-mail at sharapa@procare-global.com, by phone at +48 22 266 27 56, or by post at PROCARE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Korytnicka 46/52, 04-109 Warszawa, Poland. For the purposes of applicable data protection law, we are the controller of your personal information.